HumanIT Blog

"On a daily basis, our team encounters words or phrases that may cause a person to lean in and may require clarification."


The ‘Why’ Behind Continuing Education

We maintain a training and CEU program because we see the issues that come up every day and that often span different cultures. We do it because we’re so well positioned to deliver training like this, and we frequently address topics that aren’t covered elsewhere.


Published on August 20, 2019

Language Access Alert: Changes Proposed for the ACA Section 1557

Added communication barriers increase the risk of miscommunications, leading to less effective treatment, higher readmissions rates, and less successful outcomes for all.


Published on July 31, 2019

Why Speaking the Language Isn’t Enough: How Interpreter Location Affects Interpretations

Being bilingual and trained in healthcare interpretation are the cornerstone requirements to perform as a medical interpreter. However, it’s also necessary to possess certain other skills, which are pivotal in each encounter.


Published on June 25, 2019

Certification vs. Qualification: Considerations for Your Language Services

From our more than 15 years of supporting hospital staff and experts in the healthcare interpreting industry, we know there can be a lot of confusion around the terminology used or some definitions that are unclear.


Published on May 16, 2019

How Language Brokering Shapes Professional Interpretation

The Cloudbreak Quality Assurance team participates in and conducts research around topics that are relevant to our staff, as well as to the partners who we serve. We don’t just read about the latest and greatest trends and standards; we also help shape them.


Published on May 7, 2019

Strategies for Providing Better Care through Telemedicine

In my 27 years as a health, science, and medical correspondent for NBC, I received an average of more than 500 “pitches” and questions per week. The pitches—mainly from medical organizations or their marketers—were mostly about touted tests, treatments, or “cures.” The questions came from viewers, readers, and listeners, and often asked about some of these vaunted methodologies and how to choose among them.


Published on April 30, 2019

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