Cloudbreak Is Minimizing Exposure With New Telehealth Solutions

It is vital that everyone have equal access to care – but how do we achieve that access during a global pandemic? Cloudbreak Health is introducing two new telehealth solutions that not only help your team become more efficient when every minute counts, but also protects from unnecessary exposure and preserves precious PPE. Read below for more information.

We know hospitals using Cloudbreak Martti for language access are seeking more telehealth services to address acute cases virtually, including suspected coronavirus cases. So, until further notice, we’re making Cloudbreak telehealth apps available to our Cloudbreak customers at no cost. With Cloudbreak Telemed, you can call out to or receive calls from your patients and care team using your Cloudbreak device or hospital iPad. With Cloudbreak Consult, providers can join and initiate virtual consults, calling directly to patient rooms.

Cloudbreak Telemed for Providers and Patients

This application can be used as a patient facing application on a device assigned to a patient room or moving from room to room with a care team member. With an intake form upon log-in, you have the option to ‘assign’ the device to a room number or location, and identify the patient’s name. This information will populate in the provider’s Cloudbreak Consult application, enabling them to also call out to identified patients. Cloudbreak Telemed displays the care specialists who are currently available for video consults.

Cloudbreak Consult for Providers

This is an easy-to-use telehealth app for care providers. This app handles the care side of telehealth and allows you to easily indicate when you are available to join virtual consults. Cloudbreak Consult allows you to join calls from patients or call patients using Cloudbreak Telemed, all in high-definition video. You can add an interpreter to your consultation as needed by connecting with a Martti Operator. This app is available for your Cloudbreak devices, iPad, and iPhone. Desktop and Laptop versions of the application will be released soon.

To learn more about our telehealth solutions, contact your Partner Engagement team member or fill out the form here.


Cloudbreak Is Integrating With More Platforms

Cloudbreak Health Integrates Zoom into Its Telemedicine Platforms

Cloudbreak Health is leading the charge in telemedicine interoperability. Our interpretation services now seamlessly integrate with the Zoom video conferencing platform.

“We were the first company in the nation to bring video interoperability and telemedicine integration to market for video medical interpreting. Our recent Zoom integration is another step forward in helping our nation’s doctors and patients cope with the COVID-19 pandemic which is driving an explosion of growth in the need for telemedicine. This integration will increase access to care for millions of patients nationwide who so desperately need services, while also keeping our frontline healthcare workers safe.” – Jamey Edwards, CEO of Cloudbreak Health

Cloudbreak Is Stepping Into The Ring

Cloudbreak Health Joins the XPRIZE Pandemic Alliance

At Cloudbreak we know that we are stronger together. That’s why all of our technology focuses on bringing people together. That’s also why we’ve joined the XPRIZE Pandemic Alliance. XPRIZE seeks global solutions to global problems by uniting experts and thought leaders from around the world. It’s this type of collaboration we need to not only flatten the curve, but cure it.


Cloudbreak Is Keeping Our Team Safe And Ready

Cloudbreak Health remains fully operational and will continue providing essential healthcare support to the thousands of patients and providers that rely on us every single day. Our Martti interpretation services are available and ready to support your team during the COVID-19 pandemic. Additionally, Cloudbreak has released our newest telehealth platform for free to all of our existing Martti partners.

Our primary concern is keeping our team safe and healthy while we continue providing the excellent service you depend on during this critical time. We are monitoring the guidance from the CDC to ensure we are doing our part to limit the spread of disease.

What are we doing?

  • We have halted all nonessential travel and advised staff to observe all restrictions on-site.
  • We have evaluated our interpretation staff’s ability to replicate our quality of service from home. This includes evaluating their broadband internet connections, evaluating their hardware, and using our high-quality video capabilities to evaluate their remote workspaces.
  • We are evaluating our language availability on a daily basis and adjusting our schedules rapidly to meet your demand.
  • We are prepared with vetted, quality overflow options through multiple established partnerships to ensure we can always meet your interpretation needs.

What else do you need to know?

  • If interpretation staff are approved to work remotely, you may observe different backgrounds behind them on your video screens. These will be the same qualified/certified professional interpreters who normally service your needs, operating on the same secure Martti software.
  • Your account representative’s availability has not changed, and there are ready to assist you with any questions or concerns you have.